Privacy Policy

At WB Fragrance, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or make a purchase.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal details: Name, phone number, email address, and billing/delivery address.

Order details: Products purchased, payment method, and transaction history.

Optional information: When you fill out a form (e.g., for customized perfumes, refund/return requests, or contact forms).

Technical information: Browser type, device, IP address, and cookies (to improve your browsing experience).

2. How We Use Your Information

We use the information you provide for:

Processing and delivering your orders.

Managing refunds, exchanges, and customized perfume requests.

Communicating updates, promotions, or offers (only if you opt-in).

Improving our website and customer experience.

Preventing fraud and ensuring secure payments.

3. Sharing Your Information

We do not sell or trade your personal data with any third party.

We only share limited data with trusted partners (e.g., courier/delivery services, payment gateways) to complete your order.

All partners are required to keep your data safe and confidential.

4. Data Security

We take strong security measures to protect your information against unauthorized access, alteration, or misuse.

Your payment information is processed securely through trusted gateways. WB Fragrance does not store your credit/debit card details.

5. Cookies & Tracking

Our website may use cookies to remember your preferences, improve performance, and show relevant offers.

You can choose to disable cookies in your browser settings.

6. Your Rights

You have the right to:

Request a copy of your personal information stored with us.

Ask us to correct or update your details.

Opt-out of promotional emails/SMS at any time.

Request deletion of your data (subject to legal and accounting requirements).

7. Customized Perfume Requests

Any information you provide (brand names, impression names, or bottle images) for customized perfume orders will be kept strictly confidential.

These details are only used for crafting your order and will not be shared publicly.

8. Updates to This Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can reach us at:

📧 Email: info@wbfragrance.com

📞 Phone: +92 306 9337797